Please check RETURNS for the full policy
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Available for orders over $100
After payment, we confirm and inspect items for quality, then ship promptly to ensure timely delivery
We deliver to the U.S. mainland but exclude Puerto Rico, Alaska, Hawaii, Guam, AA (Armed Forces - Americas), AE, AP (Armed Forces Pacific), and PO Boxes
A tracking number is provided via email upon shipment. For delivery issues, contact: support@getfyla.com
Report transit damage within 48 hours with photos to support@getfyla.com for investigation
Please check SHIPPING for the full policy
Orders are processed as quickly as possible, pending item availability and payment approval. Due to the exclusivity of our collections, we expect high volumes. You will receive an email notifying you of your tracking information when your order has been shipped.
You can track your order using the order number or tracking number from the shipping confirmation email on the our website at getfyla.com/apps/17TRACK or directly at https://www.17track.net/en with the tracking number.
Enjoy free shipping on single orders over $100. Please check SHIPPING for the full policy.
If the product has no quality issues, we currently do not offer return or refund services. If the product has quality issues, you need to provide proof of the product's defect and send an email to support@getfyla.com.Upon verifying that the product indeed has quality issues and after receiving the returned item, we will process your refund.For more details, please refer to the RETUNRNS.
At this time we are unable to offer exchanges.
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